Elevance Health reviews

Structure of GBD marketing department intensely chaotic. Seems that almost nobody knows what their roles and responsibilities actually are. Every day is a new, aimless fire drill and an endless loop of criticism and blame from leadership of the business lines that marketing supports. The resulting anxiety in staff has resulted in infighting amongst the team and almost impossibly low morale. If there is a more dysfunctional team, I never want to see it.

Manager is terrible, seems to only favor certain people. The amount of work and stress the claims processors go through on a daily basis only to make $14-15 an hour. This job is hard to give your 100% because the money is not worth the job we have to do. They say they value employees but gave us a .28 cent raise. Oh but they sent us a water bottle. When needing help from team leads or operations experts it seems like we are burdening them more than they wanna help us. I have to use read receipts to even see if they look at my emails. Which the hardly ever respond to them. Oh and we have a manager who wants to tell me how to do my job but has never actually done our job. Technology is also very outdated and makes it difficult to do your job. You have to review all these documents just to process one claim. Training is a joke just like the company. Only staying around until I find something better