EmblemHealth reviews

3.1

47% would recommend to a friend

(776 total reviews)
avatar

Bill Voigt

58% approve of CEO

51% positive business outlook

EmblemHealth has an employee rating of 3.1 out of 5 stars, based on 776 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EmblemHealth employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

776 reviews
1.0
Nov 4, 2014

EmblemHealth Was A Nightmare

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company has an on site gym and offers discounted lunch coupons to area restaurants.

Cons

EmblemHealth was a nightmare. I quit after a year and within a couple weeks, I had a great new job offer. EH did not verify my employment for more than a month for this new company! I reminded them several times. The most uncooperative, incompetent and lazy people work there. Here's why I quit: The morale across the company was very low and I soon found out why. I had to handle the job requirements of two people from day 1 as the coworker who was supposed to train me went on maternity leave just before I joined. Management had plenty of time to get her replacement but never bothered to get one. I had to learn the work and then handle ALL her projects and mine. IT, Compliance, Sales, Legal and Marketing, none of these biz owners eased their deadlines. Plus, the winter storms made my commute 3+ hours daily but my director was never ok with me working remotely, even on days I had no meetings. She herself lived just 20 minutes away. I felt completely exploited, disgusting experience! In spite of these circumstances, I delivered my projects on time, created several enhancements for our department and received praise from from IT, Business Continuity, Compliance, Medicaid and the Project Management Office. The cherry on the top was when I received a mid-year review full of glaring factual inaccuracies. One example, I had given 10+ ideas to fulfill my goal of "innovation" but the review said I had not EVEN STARTED this goal! When I brought the errors to the director's attention, instead of apologizing, I was asked me to sign the review. They said it was only the year end review that actually mattered. Such arrogance and incompetence! I had to make a detailed rebuttal with the HR. Btw, HR was also in the pocket of the management and did nothing. Senior management frequently clashes with each other. Some VPs have not spoken with each other in years. No promotions are offered. Projects are created based on political connections, not on the merit of the idea. Projects are given to you at the 11th hour. This place is a zoo.

5.0
Oct 14, 2020

Diverse and inclusive workplace

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

As a long term employee I have seen diversity and inclusion expand from when I first started. Emblem was a diverse workplace then but has definitely become a more inclusive workplace.

Cons

None, working at Emblem is great

1.0
Sep 12, 2019

Call center

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pay is like 19.16 starting off. Only have to work 36 hours a week. You get lots of holidays off. Cheap insurance .

Cons

The software is terrible. Stuff shows up in the wrong boxes. Very easy to give wrong info because where stuff pops up. There’s two programs ESAWS and some old Microsoft DOS program. ESAWS just pulls from the 1980s program and stuff pops up in the wrong spot. I was not trained on a lot of the stuff when I got to the floor. I legit had no clue what I was doing. I gave so much wrong information accidentally. Training is 8 weeks long but legit I knew next to nothing coming out of training. The trainer reads a script when training and when you ask a question she looks at you like a deer in headlights.

Viewing 37 - 39 of 776 Reviews

Glassdoor has 814 EmblemHealth reviews submitted anonymously by EmblemHealth employees. Read employee reviews and ratings on Glassdoor to decide if EmblemHealth is right for you.