EmblemHealth reviews

Since the merger of HIP and GHI (the unfortunate birth of Emblem) the company has struggled under poor leadership and a failure to keep up with technology. The new CEO seems hell-bent on outsourcing all claims processing and IT functionality which can only lead to more layoffs. Even worse, the recently acquired medical group ACP is viewed as the company's long-term salvation: send members to low-cost clinics for cost control. Once upon a time EH provided an excellent PPO health insurance plan to its employees: most of my NYC doctors no longer accept Emblem because EH pays too poorly and are 'too difficult to deal with'. Very sad. A new incentive comp policy was announced that changes the distribution of bonus money: employees below director will be awarded bonuses at the discretion of upper management and committee approval.

Management - very siloed, resistant to change,, promotions are generally based on who you know versus what you know. Now, we were warned that layoffs were inevitable due to the 600+ million that the company lost(due to incompetent senior management in my opinion) none the less were were warned. Well, layoffs have begun, yet treating employees without any regard or compassion is horrible. Employees learning of their termination due to badges not working, people being approached at their desk, told they have 15 mins and escorted out by security, no one knows, who, what, when, nothing, so basically those left on a daily basis have no clue if its their last day. But what we do know is management does know, but not sharing. No way to treat people who were dedicated to helping this company stay afloat. Salary is below average, not to mention your expected to do the job of 2 or more and then told, be thankful you have a job. Telecommuting - so you are giving a laptop BUT only can work from home when it benefits the company, so if it's 30 feet of snow on the ground, don't expect a courtesy to let you work from home, nope, you have to take PTO time or make your way to the office(unless the building actually closes) No concern for employee well being AT ALL, but we are a HEALTH insurance company, preaching "what care feels like" its actually pretty comical. Oh, and that doesn't apply to everyone, some people with "special" agreements get to work from home pretty much whenever they want.