Emerald reviews

3.6

70% would recommend to a friend

(213 total reviews)
avatar

Hervé Sedky

70% approve of CEO

72% positive business outlook

Emerald has an employee rating of 3.6 out of 5 stars, based on 213 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Emerald employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

213 reviews
2.0
Jun 10, 2020

Embarrased

Recommend
CEO approval
Business Outlook

Pros

Very few if any besides, there are some very great people who work here, they are just in an unfortunate situation.

Cons

I have lost faith in the corporate management team (especially the new group) over time. Was exciting when they first came, but has eroded quickly over time. The people and culture aspect is literally non-existent. I don't think anyone in the company besides executive leadership team has even seen our EVP of HR, especially through all the recent crisis (COVID and diversity). We sit on calls where executive management talks about getting paid out insurance claims and an influx of investment from our owners, Onex, yet our sales people who made sales for the first quarter shows still cannot get an answer on if they will get paid commissions on sales that were made months ago and Emerald still holds on to the money. Then all the other big players in the event industry have committed to taking pay cuts for the senior management to try to preserve their hard working staff, do you know what the response to that question on the Emerald earnings call “Corporate Management costs are fixed” = contracts. Just so sad in a time like this and extremely disheartening. No clear strategic direction at all and if there is an attempt to do so it is so rushed there is very little time to think through it. And there is NO team work - there is an attempt but at every turn it is every one for themselves.

2.0
May 15, 2017
Recommend
CEO approval
Business Outlook

Pros

Travel on the company dime, fun coworkers.

Cons

Lots of drama, upper management has NO idea what is going on with "worker bees," operations works insanely long hours with little pay compared to competing companies and no room for upward movement. Popularity contest. Sexual Harassment. ZERO leadership. Upper management is the absolute WORST.

1.0
Sep 8, 2013
Recommend
CEO approval
Business Outlook

Pros

Lots of job openings due to exodus of staff. Some of the remaining employees are genuine and helpful. Sanctuary Parkway building complex is fairly nice and safe. Close to GA 400.

Cons

Lack of training. Most employees unhelpful and not willing to share knowledge. New hires start from scratch and must learn how the basics work on their own. Cut throat and unprofessional environment. Upper Management could use a course in ethics, morale building, and worker retention. Rarely promotes from within <5%. Currently there is an exodus of staff moving for better opportunities and higher pay as the workload has become unsustainable since funding is down and resources are lacking. Company is not truthful to the employees. Lack of recognition for work well done. Your position will be temporary and eat up free time.

Viewing 16 - 18 of 213 Reviews

Glassdoor has 231 Emerald reviews submitted anonymously by Emerald employees. Read employee reviews and ratings on Glassdoor to decide if Emerald is right for you.