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      Emerald

      Engaged Employer

      Emerald reviews

      3.6

      70% would recommend to a friend

      (213 total reviews)
      avatar

      Hervé Sedky

      70% approve of CEO

      72% positive business outlook

      Ratings by demographic groups

      Emerald has an employee rating of 3.6 out of 5 stars, based on 213 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Emerald employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

      Reviews by job title

      213 reviews
      1.0
      Oct 18, 2023

      The team I worked on was great. Emerald was very much not.

      Buyer relations associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Benefits were decent -Flexible remote work

      Cons

      -Poor communication between departments -I was under compensated for the work I provided at emerald, in fact my salary was well below the poverty line. - We never received inflation raises so technically at the time I was laid off, I was making less than I was when I initially started working with my team pre-acquisition. - Onboarding process took months after my team was acquired by emerald. - Executive team seemed really disorganized - Poor planning- some people seemed overworked while others didn’t have much to do - Felt I had no upward growth within my role at the company - Felt I had no real representation when it came to bringing up issues within the company and the HR team seemed very unapproachable I felt couldn’t bring any of issues up with them. The one time I did, I was unceremoniously shot down. - Frankly, the current employees should unionize.

      avatar
      Emerald Response
      9mo
      Thank you for taking the time to share your feedback. We’re sorry to hear that your experience at Emerald did not fully reflect the culture and standards we strive to uphold. Clear, transparent, and consistent communication is very important to us, and we recognize that there’s always room to improve. Since the time of your review, we’ve conducted a thorough review of our compensation and benefits, which has helped us better align our packages with industry peers. We’re committed to continuing to listen, learn, and make improvements so that our employees feel supported and valued.
      3.0
      Feb 27, 2023

      Poor Handling of Harassment and Retaliation Claims

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      My manager is amazing and I have the flexibility of working from home. They are generous with PTO, family and sick leave- all very nice perks, especially in todays climate.

      Cons

      Though the HR representatives are nice and personable, unfortunately, for a company that touts its "employee first" policies, this company and its HR department could vastly improve their handling of harassment and retaliation claims in addition to the terms of confidentiality, transparency, and victim support.

      avatar
      Emerald Response
      3y
      Thank you for reviewing our company on Glassdoor. As a company, we devote substantial resources to our Human Resources Department because it’s important to us to ensure that employee concerns are properly addressed. While we strive to do our best, we recognize that not everyone will be happy with our decisions. We also recognize that there’s always room for improvement, which is why we welcome constructive feedback from all employees. If employees believe they have experienced conduct that is prohibited by law or company policy, they are encouraged to report their concerns to the Human Resources Department, any member of management, or our anonymous reporting hotline. The Company has also established a Whistleblower Hotline that is staffed by an unaffiliated third-party service provider and is available 24 hours a day, 7 days a week at 1-855- MRLDXPO (1-855-675-3976).
      1.0
      Sep 14, 2021

      Undervalued

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Unlimited vacation travel opportunities exposure to wide range of marketing tools/processes

      Cons

      Overworked & underpaid Upper management does not care about you Staff turnover/shortages Very few merit increases

      Viewing 19 - 21 of 213 Reviews
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      ReviewsEmerald reviews

      Glassdoor has 231 Emerald reviews submitted anonymously by Emerald employees. Read employee reviews and ratings on Glassdoor to decide if Emerald is right for you.