Emerson Technical Support - Engineering reviews

4.1

94% would recommend to a friend

(75 total reviews)
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Lal Karsanbhai

32% approve of CEO

88% positive business outlook

Engineering/Technical Support employees have rated Emerson with 4.1 out of 5 stars, based on 75 company reviews on Glassdoor. This indicates that most Engineering/Technical Support professionals have an excellent working experience there. Emerson is rated in line with the average (within 1 standard deviation) by Engineering/Technical Support professionals compared to other employers within the Manufacturing industry (3.7 stars).

Reviews by job title

75 reviews
3.0
May 9, 2025
Recommend
CEO approval
Business Outlook

Pros

1. Competitive Starting Salary Emerson offers slightly higher pay for fresh graduates compared to many companies in the industry, making it an attractive first employer. 2. Strong COVID-19 Support The company went above and beyond during the pandemic, providing care packages and demonstrating genuine care for employee well-being. 3. Good Night Differential Pay For those working night shifts, the night differential is fair and adds value to the overall compensation. 4. Great Counterpart Collaboration U.S. counterparts were supportive and collaborative, making cross-functional teamwork smoother and more effective. 5. Positive Initial Leadership Experience The original team lead was inspiring, knowledgeable, and supportive—contributing to a strong and motivated team culture early on.

Cons

1. Biased Leadership After Management Changes After the initial team lead’s promotion, the new leadership lacked management skills and often showed bias, leading to frustration and low team morale. 2. Heavy Workload and Lack of Hiring Support Despite an overwhelming amount of work and tight 24-hour turnaround times, management delayed hiring under the pretext of automation—which has been in progress for over 5 years with no clear resolution. 3. Excessive Overtime Due to understaffing and high volume, employees are often required to stay for 12 hours or more just to keep up with the daily workload. 4. Slow Career Progression Promotions within the team are notably slow, and there’s a tendency to hire externally rather than promote internal talent, regardless of tenure or performance. 5. Stagnant Role Despite High Performance Requests to move into leadership roles were denied not based on performance, but because the team couldn't afford to "lose" the most senior person—leading to a sense of career stagnation and unfair burden.

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Emerson Response
1y
Thank you for sharing this candid feedback. We recognize the importance of fair workloads, strong leadership, and meaningful career growth. We’re committed to creating an environment where employees feel valued, supported, and able to grow.
5.0
Feb 21, 2025
Recommend
CEO approval
Business Outlook

Pros

Anti-discrimination policies Fair and equal treatment across the team Administrative systems are clear and well-established

Cons

Regional business groups that have the same nature of work have different salaries, making it feel unfair for the group that gets the shorter end of the stick (salary).

Viewing 7 - 9 of 75 Reviews

Glassdoor has 8,913 Emerson reviews submitted anonymously by Emerson employees. Read employee reviews and ratings on Glassdoor to decide if Emerson is right for you.