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      ACV Auctions

      Engaged Employer

      ACV Auctions reviews

      Inconsistent Standards Across Team - Account Support Representative ACV Auctions Employee Review

      1.0
      Mar 6, 2026
      Account support representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      • The role itself had potential • Few coworkers were friendly and helpful • Clear structure in the day‑to‑day responsibilities

      Cons

      • Inconsistent treatment across team members, especially in how support and communication were provided • Trainer assigned issues to my territory without notice, while others received advance warnings and step‑by‑step guidance • Unprofessional comments from coworkers that were never addressed when reported • Leadership explained away concerns instead of investigating or resolving them • Engagement from management only happened after I planned to leave, and felt more like damage control than genuine support

      Explore other reviews about ACV Auctions

      5.0
      Jun 4, 2026
      Inspector
      Recommend
      CEO approval
      Business Outlook

      Pros

      A dedicated team in every department every section, every inch of this company. Someone can help you. Management is responsive and engaged. Tech support is out of this world in how much knowledge they have.

      Cons

      Weather mainly, cant control it.

      1.0
      Jun 26, 2026
      Vehicle condition inspector
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are literally none. Maybe the health benefits. They don’t match 401k. Management is awful and greedy. Make you work in all sorts of weather and conditions, end of the month they pile a ton of work on you and expect you to get it done since the TMs (territory manager) gets paid off of what VCIs do, so if we’re not working, they’re not getting paid. The company doesn’t care about you, they keep putting new rules into play that benefits everyone else BUT the VCIs Also NO room for growth, at all. You can continue to apply for positions in house but never call you back. It’s a clown show here It’s awful, stay very far away

      Cons

      Everything about this company is a con

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