ACV Auctions reviews

3.3

56% would recommend to a friend

(397 total reviews)

George Chamoun

62% approve of CEO

50% positive business outlook

ACV Auctions has an employee rating of 3.3 out of 5 stars, based on 397 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ACV Auctions employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

397 reviews
1.0
Jul 5, 2022
Recommend
CEO approval
Business Outlook

Pros

Pay is pretty good benefits are excellent.

Cons

VP is turning what was a great company into a complete mess. Stock is in the tank great talent is leaving rapidly and they're doing nothing to change anything. If u bring it up to HR they don't address it they fire you. They don't want to hear the problems and when they do they think u are the problem .... blame u and protect each other to cover up the issues. The original founder and original management made this company great. The current upper level management is tearing it down. Those are the facts. Maybe one day they'll wake up and listen to their talented people before they lose them all. It's not a disgruntled ex employee issue. These are the same complaints across the board since the gestapo took over ..... do not even consider working here until a new VP is put in place. It's a Micro managed nightmare and special treatment is given to friends of upper management. Goal reductions to earn commission for some but not others. If you want to feel like your walking on eggshells everyday. This is ur place.

1.0
Apr 26, 2020

Losing millions a month while letting go 700 employees

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Schedule Benefits Low taxes due to low pay

Cons

Started off as great startup company but has gone down hill this past year losing millions a month and letting go 700 employees combined with getting dealerships tied into there massive litigation lawsuits...Dealerships take caution they have no financial backing their claiming and continue to mislead the automobile wholesale business

avatar
ACV Auctions Response
6y
The Coronavirus has slowed our industry down and we unfortunately had to temporarily reduce the size of our team. While a very small percentage of our team was laid off, most of the affected teammates are temporarily working either part-time or were placed on full furlough. We have already started to bring these valued team members back as our business volume has begun to return. ACV's financial and legal stability allows us to continue to provide reliable service to our customers during this pandemic. If you'd like to discuss further, please reach out to us at reviews@acvauctions.com.
1.0
Oct 13, 2022
Recommend
CEO approval
Business Outlook

Pros

Fair base salary. Good people on the hiring team. The CEO really seems to care.

Cons

I can only fairly comment on the Territory Manager roll and the management within my region. Here's the reality and what they don't tell you. The goal structure is unattainable after 6-8 months. There is no such thing as an 8-5 work day. I was told in order to be successful, you must run auctions in the evening, sometimes until 9:00 at night. You are constantly on your phone trying to hand sell vehicles throughout the day and evening. You will constantly be pulling over or texting while driving to respond to messages. This is not a job where you can put your phone down at the end of the day. Base compensation is quite fair but obtaining sales goals which increase by 20 sold units each month is unrealistic. Unless you have a windfall dealer, its EXTREMELY difficult to make goal and commission. This creates a lot of turnover for Territory Managers. Just look at all the openings. That should tell you something. I cannot in good faith honestly recommend a Territory Management position at ACV at this time. Hopefully they can get this figured out soon.

Viewing 1 - 3 of 397 Reviews

Glassdoor has 414 ACV Auctions reviews submitted anonymously by ACV Auctions employees. Read employee reviews and ratings on Glassdoor to decide if ACV Auctions is right for you.