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American Diabetes Association

Engaged Employer

Failure of Leadership - Anonymous employee American Diabetes Association Employee Review

1.0
Jan 31, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The mission and the dedicated staff and grassroots volunteers.

Cons

This organization has been in a downward spiral for nearly five years. In 2015 a new CEO was brought on board promising a new day at ADA. Within a few months it became clear that he and his new team were utterly incompetent and unwilling to listen to input from staff. In October 2015 there was a restructure that involved laying off many staff and no strategic plan. It was crystal clear the organization was going to fail and it did. Knowing this, many of us left in late 2015/early 2016 but unfortunately some stayed. FY2016 brought revenue shortfalls of approximately $37MM and on 1.30.2017 nearly 130 dedicated staff lost their jobs and 25 offices were closed. This is a travesty and was completely avoidable. There is bound to be continued uncertainty and turmoil over the next year as ADA tries to recover from this. I would not recommend anyone apply to work here until the dust settles.

Explore other reviews about American Diabetes Association

5.0
Mar 30, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Positive and friendly team - Strong management - Employees are incredibly smart and hardworking. Everyone works together for the success of the mission. - Mission is amazing and it feels good to support those who are fighting diabetes.

Cons

- As with many nonprofits, there are never enough resources. We're always making due with what we can, - Because we are a large org, sometimes it's difficult to maintain communications across departments.

4.0
Feb 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy onboarding For my department, it was a very smooth onboarding experience with clearly structured videos and trainings. As with any onboarding, it is tedious and you don't necessarily retain all of it but I understand why it's required. Decent salary Can confidently say that they will absolutely negotiate pay and will even work with you to find a salary that fits expectations. WFH As someone who has become accustomed to working from home, the flexibility is appreciated and welcomed. The company does like to see teams get together in person and encourages in-person meetings but seems to understand there are limitations.

Cons

Outdated systems Honestly, a pretty bad CRM system is being used but they are implementing a better one now so can't be too upset about it. Poor organization of centralized saved files Biggest complaint by far is how erratically centralized files are saved such as examples of emails/ outreach, access to other markets' files, or the outdated statistics and company info. There is no rhyme or reason for where important documents are saved and how to access them.

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