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American Diabetes Association

Engaged Employer

American Diabetes Association reviews

2.8

35% would recommend to a friend

(434 total reviews)
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Charles “Chuck” Henderson

52% approve of CEO

40% positive business outlook

American Diabetes Association has an employee rating of 2.8 out of 5 stars, based on 434 company reviews on Glassdoor which indicates that most employees have an average working experience there. The American Diabetes Association employee rating is 25% below average for employers within the Nonprofit & NGO industry (3.7 stars).

Reviews by job title

434 reviews
1.0
May 18, 2020
Recommend
CEO approval
Business Outlook

Pros

Great mission and flexible work arrangements

Cons

- Firing 30% of your most junior employees in the middle of a pandemic is unbecoming for any leadership team, but for ADA that is how they protect their own salaries. Shame on you ADA, shame on you Tracey! - You wonder if the leadership team took any pay cuts, or even bothered to use Federal assistance to protect their workforce. - Leaders who can only talk but never stick up for doing what's right. - Without the people the mission will suffer greatly, this downward spiral will end the ADA soon. Good luck to those who still have jobs and have to suffer under this horrible leadership. Just remember the next wave of layoffs is coming, so prepare yourself! - Gutless board who act like chicken and go from bad to worse CEOs each time.

1.0
Aug 29, 2021
Recommend
CEO approval
Business Outlook

Pros

Flexible, remote working conditions. However, get used to your home becoming your full-time office. The ADA closed every office and will have employees working remotely indefinitely.

Cons

It's incredibly sad to see how badly the ADA is failing the very same diabetes community it claims to serve. Aside from virtual bike rides or walks that happen once per year (and attract maybe a few dozen participants) the ADA has no real programs or connection to those living with diabetes or prediabetes. I guess that's what you get when you lay off almost the entire field staff and leave the few staff that are left to rebuild from the ground up with little to no support or resources. Unlike other nonprofits with more effective leadership, the ADA still relies on outdated, signature events for a majority of its revenue. As a result, staff are tasked with selling meaningless, six-figure marketing sponsorships to corporations as opposed to partnerships that could actually have an impact. And I can assure you that any money raised is NOT being invested back into the community to support the "mission." Any talk about health equity is just that: all talk and no action. Between the lack of faith in senior leadership and high level of disengagement among employees (as demonstrated by a recent employee engagement survey), it's no wonder that talented staff at all levels are leaving the organization in droves. Many are leaving without new jobs lined up, which tells you just how bad the culture is here. If after reading all the negative reviews and you still decide to come work here, prepare yourself for bureaucratic inefficiency to the extreme and the most archaic processes/ procedures that will make you want to scream. Nothing about the way this place is run makes any sense, yet there seems to be little appetite among senior leadership for change. I really do hope that someone new comes in and does a complete overhaul of the organization from top to bottom. Because otherwise the ADA will continue to lose whatever staff is left, as well as the few volunteers and supporters that have yet to jump ship and go to another organization that is actually doing great work.

2.0
Jul 3, 2020

The grass is greener anywhere else

Recommend
CEO approval
Business Outlook

Pros

The cause, dedicated local committee members and volunteers, camp program for kids with type 1 diabetes, work/life balance dependent on position

Cons

Having worked at the organization through many CEO’s and interim CEO’s, unfortunately the board still can’t get it right. Tracey Brown’s leadership style encourages a toxic work environment where senior leaders gossip, threaten and condescend their team members. She has several key people in various departments who she trusts to be insiders for her and their misbehavior is overlooked. Executive Directors are highly unqualified. Strong, qualified staff leave quickly, many even resign without a new job. Tracey has tried to turn the organization around by using her own image and story as the reason people should give. If this isn’t an inflated ego, I don’t know what is. She speaks of being connected to Walmart and other corporate CEO’s but if this was the case, 2 years under her leadership wouldn’t these companies be on the national board and actively giving to the ADA? 10 years ago this was an organization that needed changes and consolidation of field offices. Even 5 years ago there were still certain markets growing. But now there’s been so much cut, hardly any funds raised go back to the cause. If strategy stayed consistent even for a year or two with solid senior leadership, the organization could have turned the tide. It’s sad to see where it has gone and for people with diabetes, I hope there is still a chance for the ADA to have a comeback...or be bought by other NPO.

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Glassdoor has 504 American Diabetes Association reviews submitted anonymously by American Diabetes Association employees. Read employee reviews and ratings on Glassdoor to decide if American Diabetes Association is right for you.