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American Diabetes Association

Engaged Employer

An organization in free fall - Manager American Diabetes Association Employee Review

1.0
Jun 12, 2020
Recommend
CEO approval
Business Outlook

Pros

Lots of passionate staff members, good pay and benefits for a nonprofit, worthwhile Mission

Cons

Like others have stated, the problems start at the top, with the CEO, Tracey Brown. She is more interested in promoting herself and raising her profile than she is in doing what is right and needed for the organization. She talks a big game, uses a lot of big words, and is an eloquent speaker, but she is not ready to lead an organization like the ADA. She completely lost me and much of my peers when she started mandating monthly all staff events where she acted very unprofessionally. At the start of each meeting, she forced every employee to recite a reworded Walmart cheer (her previous employer was Sam's club). Sams Club cheer: Give me a S! Give me an A! Give me a M! Give me a huh! Give me a S! What's that spell? SAM'S Who's number one? The Member! What does the sign say? The sign says you've got to have a membership card to get inside. What are we going to do? Get Sales! Tracey's ADA cheer: Give me an A! Give me a D! Give me an A! What's that spell? ADA! Who's number one? The people that we serve, always! (Some weird grunt) The meeting would proceed with Tracey telling the whole organization how much the revenue goal was missed by that month. Then at the end of each meeting, you'd have to listen to her sing some god awful happy birthday remix into the phone. Needless to say, everyone was extremely uncomfortable during these meetings.

Explore other reviews about American Diabetes Association

5.0
Mar 30, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Positive and friendly team - Strong management - Employees are incredibly smart and hardworking. Everyone works together for the success of the mission. - Mission is amazing and it feels good to support those who are fighting diabetes.

Cons

- As with many nonprofits, there are never enough resources. We're always making due with what we can, - Because we are a large org, sometimes it's difficult to maintain communications across departments.

4.0
Feb 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy onboarding For my department, it was a very smooth onboarding experience with clearly structured videos and trainings. As with any onboarding, it is tedious and you don't necessarily retain all of it but I understand why it's required. Decent salary Can confidently say that they will absolutely negotiate pay and will even work with you to find a salary that fits expectations. WFH As someone who has become accustomed to working from home, the flexibility is appreciated and welcomed. The company does like to see teams get together in person and encourages in-person meetings but seems to understand there are limitations.

Cons

Outdated systems Honestly, a pretty bad CRM system is being used but they are implementing a better one now so can't be too upset about it. Poor organization of centralized saved files Biggest complaint by far is how erratically centralized files are saved such as examples of emails/ outreach, access to other markets' files, or the outdated statistics and company info. There is no rhyme or reason for where important documents are saved and how to access them.

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