Appen Keeps Disregarding Employee Needs - Program Manager Appen Employee Review

2.0
Feb 8, 2022
Recommend
CEO approval
Business Outlook

Pros

- Lots of good people who share the same frustrations (not sure if that's a 'pros') - It gives you a great introduction of AI and the world of human-in-the-loop work - You get to make a difference to thousands of people around the world by offering work (although Appen often cuts pay that are extreme and seem unfair for the Independent Contractors they hire) - You get exposed to the inner workings of some of the top tech companies in the world which you can leverage to get a much better job in the future

Cons

- You're a number whether you're a rater or a full-time employee - Pay gaps are huge internally as most people are underpaid and a few get large increases because they try to escape the company for better opportunities - Leadership is...incredibly...weak and out of touch with the org - Leadership does not take employee suggestions seriously. Fair, competitive pay was always an issue and when addressed they would beat around the bush and make it sounds like all of a sudden Appen is not a tech company and therefore should not pay tech salaries. - Expect to lose your job when you are no longer needed OR you suddenly make too much money - I didn't know a single person on my level or below that was happy and felt appreciated

Explore other reviews about Appen

5.0
Dec 2, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The work tasks are relatively clear, and my colleagues are very friendly and always offer help when I don't understand something. The company's policies and culture are also very transparent.

Cons

Sometimes due to urgent work delivery timelines.

1
5.0
Sep 28, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working at home on the computer.

Cons

Lack of proper communication. No phone communication whatsoever, only by sending in tickets and emails. They hired me for a project for me to review advertisements and I worked hard at this task and always looked back at the materials as a guideline to keep all my answers as per how they want them to be. However, this was not good enough for them and I was retested. Of course, I knew they would fail the retest and fire me immediately. In addition, I have been putting in my house on my time sheet and they have not paid me once. They claim I will be paid for the hours I billed for but I have not seen any money yet. I am giving up on seeing any pay and my working with Appen has been a total waste of my time when I could have been putting in my efforts working for someone else.

166
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Appen Response
8y
We’re very sorry to hear about your negative experience with Appen! Please feel free to contact us at feedback@appen.com; we would love to hear more information about your situation in hopes that it will help us improve our processes. - HR Manager
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