Great community, not so great management - Customer Assistant Boots Employee Review

4.0
Jun 6, 2014
Recommend
CEO approval
Business Outlook

Pros

I loved the sense of community, the fact that everyone knew and helped each other. There was always someone around to help you out if you didn't know what product was required etc... The pay was not too bad and the uniform was actually quite fun to wear.

Cons

There was almost as many managers as staff and their rules always conflicted with each other. I ended up having to quit because one had allowed my holiday time, and the other had said no. I tried to petition and they said that the higher manager was correct in this sense. Absolutely ridiculous. There was no real organisation, I was on the timetable at ridiculous hours, and usually I wasn't even forewarned as to when I was working. This is not a job for a person who is incapable of deciding what to do themselves.

Explore other reviews about Boots

5.0
Apr 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Staff aren’t very friendly at all

Cons

Staff nice sometimes when they want

4.0
May 26, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good nice people good management

Cons

none any cons at all

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