Fun, Friendly if a bit unorganised. - Customer Assistant Boots Employee Review

3.0
Sep 1, 2014
Recommend
CEO approval
Business Outlook

Pros

The training is very good and the atmosphere in the store is great the staff i work with are usually happy and cheery and exceptional at customer service. Management are approachable and friendly and they do well to assess the targets, sales of the store. The rate of pay is excellent in comparison to similar roles and as a customer assistant i do a lot more than simply serve customers (which i personally see as a positive as i hope to carry on a career as a manager in retail so i see this as preparation for a future career path)

Cons

In my case i have often gone unpaid and have been given little to no opportunities to do extra duties and expand my career with the company. As part time staff i sometimes feel i receive little recognition compared to full time staff and often feel like a 'weekend boy' despite the massive hours and contributions i have made to the store in the past. I have asked for a transfer to a more local store for 12 months now and little has been done and i am currently awaiting compensation for lock ups and extra duties. The store is often understaffed at a weekend to save money which means i go above and beyond my duties which is often under appreciated.

Explore other reviews about Boots

5.0
Apr 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Staff aren’t very friendly at all

Cons

Staff nice sometimes when they want

4.0
May 26, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good nice people good management

Cons

none any cons at all

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