Pros
Lots of company food days during Tax Season. People are generally friendly.
Cons
The people who know what they're doing don't stick around. The people who have the most longevity are hesitant to answer basic process questions, and also don't know who should be able to answer the question. Procedures are not documented or easy to locate; between incomplete SOP documents, an Intranet, and internal server storage, it takes a very long time to get an answer to simple procedure questions. Management publicly requests feedback and engagement but the staff with longevity know to not speak up.