Expected More - Anonymous employee Centivo Employee Review

2.0
Apr 15, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Newer company with tons of excellent ideas.

Cons

Huge expectations with little to no guidance. No real leadership because even your department Director is handling too much. Even the most seasoned people seem to struggle with true role responsibility. HR is self involved and doesn’t truly care whether employees remain or have concerns, you will be treated dismissively.

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Centivo Response
3y
Ideally your experience with us would have better matched what you expected. We appreciate your positive comments about Centivo's "excellent ideas" - thanks! We also acknowledge that as a startup there is more we can do to clarify and better define roles and responsibilities - although it does tend to vary some by department and function. What is of great concern to me personally as head of our People team is that we need to hear specifics about your feedback on that - it is how we grow and improve. Any member of our leadership team would be available to have a conversation with you directly to hear more on this point.

Explore other reviews about Centivo

5.0
Jul 21, 2025
Recommend
CEO approval
Business Outlook

Pros

-great benefits -company culture -work life balance

Cons

-leadership could communicate initiatives more clearly

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Centivo Response
5mo
Thank you for your feedback! We're so glad to hear Centivo offers the type of culture and work life balance you value. We are continuously working to improve our communication and have recently held Employee Engagement Focus Groups to do just that. This year we will be launching an all company Intranet which should increase visibility of the key initiatives for all departments and our progress towards them.
3.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive benefits. Fully remote work environment with good work-life flexibility. Opportunity to gain leadership experience in health insurance operations. Collaborative coworkers who were willing to help one another. Fast-paced environment where you can learn a lot in a short amount of time.

Cons

As a growing company, many processes were still evolving, which sometimes created confusion and inconsistency. Communication between departments could be improved, especially when new employer groups or process changes were introduced. Some teams lacked the tools or resources needed to work as efficiently as possible. Organizational changes and business priorities shifted frequently, creating uncertainty for employees. Advancement opportunities were somewhat limited depending on department and business needs. Overall, I enjoyed the experience I gained and the relationships I built. However, there were growing pains that affected day-to-day operations and long-term stability. If you're someone who enjoys working in a startup-like environment and can adapt to constant change, it can be a good place to build your skills. If you prefer well-established processes and long-term organizational stability, it may be more challenging.

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