Horrible company to work for - Anonymous employee Centivo Employee Review

Don’t work for this company. Management is terrible. Training is terrible. They overwork their employees and underpay them. This company only cares about making money and adding more work to their employees. They don’t give raises while adding more to your job. They only care about numbers and not the well being of their employees. This company burns out their employees. They place blame on their employees for anything that goes wrong. The higher ups does not take accountability for their wrong doings. They’re peer to peer reviews they like to tear the staff down they don’t praise their staff for keeping the company together they rip you apart and make you feel like you’re not doing enough. The training is terrible as well. They don’t properly train you for your role. A lot of new staff quit while in training. They can’t keep employees. People are quitting left and right. Centivo only cares about the dollar and not the well being of the people that help run this company day in and out. I would recommend not to work for this company. You will be burned out and mentally drained every day. This job is not enjoyable. They placed blame on their entire staff in a meeting when their phone software kept messing up telling the entire staff it’s their wifi. So you’re telling me that every single person that lives in different homes wifi is the reason for the phone software is messing up? Makes absolutely no sense. They have a low amount of staff answering phones and the call volumes are through the roof where the staff can’t handle the call volume. They set unrealistic goals. They have a “training” on a Friday and tell you a new group is starting that Monday. You’re thrown to the wolves. Management does not help with questions and when you do get a hold of someone they really don’t want to help and basically tell you to figure it out. When someone wants to speak with a supervisor they make a bunch of excuses as to why they can’t take the call. There is no room for growth or raises. This company makes more than enough money to give raises, they’re just cheap. With the way inflation is people are struggling to stay a float with no pay increase. They treat their staff like they’re robots. Whatever you do don’t work for centivo.