Worst Job I've Ever Had - Anonymous Centivo Employee Review

1.0
Feb 9, 2024
Recommend
CEO approval
Business Outlook

Pros

The mission is great. One of the few TPAs in the country that are member-focused.

Cons

Manager was horrendous. Terrible communication, inept training, favoritism. Toxic is certainly the word of the year.

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Centivo Response
2y
Thank you for your feedback and while we are glad to hear you believe in our mission, we regret to hear of your poor experience. Your feedback does not align with what we hear on our engagement survey, but we do recognize that there may be some experiences that are unique to each individual. We wish you the best in your next career move and if there is any more specific feedback you would like to share, please feel free to reach out to the People Team.

Explore other reviews about Centivo

5.0
Jul 21, 2025
Recommend
CEO approval
Business Outlook

Pros

-great benefits -company culture -work life balance

Cons

-leadership could communicate initiatives more clearly

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Centivo Response
5mo
Thank you for your feedback! We're so glad to hear Centivo offers the type of culture and work life balance you value. We are continuously working to improve our communication and have recently held Employee Engagement Focus Groups to do just that. This year we will be launching an all company Intranet which should increase visibility of the key initiatives for all departments and our progress towards them.
3.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive benefits. Fully remote work environment with good work-life flexibility. Opportunity to gain leadership experience in health insurance operations. Collaborative coworkers who were willing to help one another. Fast-paced environment where you can learn a lot in a short amount of time.

Cons

As a growing company, many processes were still evolving, which sometimes created confusion and inconsistency. Communication between departments could be improved, especially when new employer groups or process changes were introduced. Some teams lacked the tools or resources needed to work as efficiently as possible. Organizational changes and business priorities shifted frequently, creating uncertainty for employees. Advancement opportunities were somewhat limited depending on department and business needs. Overall, I enjoyed the experience I gained and the relationships I built. However, there were growing pains that affected day-to-day operations and long-term stability. If you're someone who enjoys working in a startup-like environment and can adapt to constant change, it can be a good place to build your skills. If you prefer well-established processes and long-term organizational stability, it may be more challenging.

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