Is Docusign a good company to work for?

Docusign has an overall rating of 3.6 out of 5, based on over 4,188 reviews left anonymously by employees. This rating has been stable over the past 12 months. 62% of employees would recommend working at Docusign to a friend and 48% have a positive outlook for the business. The best reviews about Docusign have been left by employees working as Software Engineer(Internship) , Solutions Engineer and Customer Success Manager .

Does Docusign pay their employees well?

According to anonymously submitted Glassdoor reviews, Docusign employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Docusign. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Docusign?

62% of Docusign employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Docusign 3.7 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Docusign?

Account Executive (446) , Market Development Representative (MDR) (247) , Market Development Representative (244) , Sales Development Representative (SDR) (152) , Software Engineer (104) , Sales Development Representative (68) , Senior Software Engineer (68) , Sales (63) , Director (43) , Manager (36) , Account Manager (32) , Product Manager (31) , Enterprise Account Executive (30) , Sales Manager (30) , Customer Success Manager (29)

What are the pros of working at Docusign according to real employee reviews?

"Great product with a lot of potential Smart and engaged people" ((in 382 reviews)); "Also work/life balance is good since we account for development/testing/incident" ((in 235 reviews)); "Great leadership and company direction" ((in 133 reviews)); "Smart and Great Teams" ((in 129 reviews)); "SDR Role is great and good pay" ((in 119 reviews))

What are the cons of working at Docusign according to real employee reviews?

"Poor management and politics" ((in 111 reviews)); "Frequent layoffs resulting in permanently increased workload" ((in 75 reviews)); "Lack of diversity and inclusion" ((in 21 reviews)); "We definitely have a lot of work to do around diversity and inclusion." ((in 4 reviews))

What are employees saying about Docusign layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Docusign layoffs and their outlook for job security at Docusign in 2026.

What are the top reviewed Docusign locations?

Seattle , San Francisco , Chicago , New York , Warrenville , Atlanta , Austin , Washington , Dallas , Los Angeles , Denver , Philadelphia , Boston , San Diego , South San Francisco , Miami , Remote , Arlington , Portland , Orlando , West Seattle , Naperville , Phoenix , Charlotte , Minneapolis , Nashville , Cincinnati , Cleveland , California City , San Jose

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Docusign reviews

Some Department-Specific 'Growing Pains', but Well Worth It - Market Development Representative Docusign Employee Review

5.0

Oct 8, 2018

Market development representative

Recommend

CEO approval

Business Outlook

Pros

Investment in employees- I've been given abundant opportunities for growth & learning. Internal promotion is common and encouraged, especially for young employees. Transparent leadership- We have frequent chances to provide feedback for our leadership, anonymously or otherwise, which promotes clear communication across the team. Work-Life Balance is highly encouraged.

Cons

The sales org in particular has been going-through rapid growth over the last couple years, and with that we're experiencing some normal 'growing pains' associated with such expansion. Decisions and information in regards to promotion opportunities and team structure can sometimes come at the '11th hour'.

Docusign Response

Thank you for sharing your thoughts about working as an MDR in Seattle and at the company in general. It is great to hear that you are learning and growing. That is huge. It's also really wonderful to hear that you recognize and appreciate our leadership's transparent approach. We are experiencing growing pains in different deparments. Thank you for your feedback regarding 11th hour promotions. Can I ask that you reach out to Brent McClain and Molly Lambright? They were working on structure around internal opportunities and will have more information for you. Thanks again for writing such a thoughtful review.

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5.0

Jul 13, 2026

Account manager

Recommend

CEO approval

Business Outlook

Pros

All good, very friendly, nice work life balance

Cons

Nothing that i can mention

1.0

Jul 12, 2026

Account executive

Recommend

CEO approval

Business Outlook

Pros

Seriously, it's all about luck with your manager and territory. If you land a good one, the money can really flow. Honestly, you don't even need to deep dive into the details. Just hope for the best and you might strike gold. It's a real gamble sometimes, but that's how it goes.

Cons

Seriously, these sales quotas feel designed for us to fall flat on our faces. It's wild how management sometimes pushes us towards tactics that feel a little sketch. And don't even get me started on selling IAM; it's a real uphill battle. Honestly, the leadership here just isn't cutting it. It's frustrating to feel like you're set up for failure and not getting the support you need.

Docusign Response

Thank you for your candor. We want all of our sales teams to feel set up for success, and while we are continually focused on providing the right enablement and territory tools as our product portfolio evolves, we maintain a strict commitment to ethical business practices. We encourage you to report any concerns directly and confidentially to our Compliance and Ethics team at compliance@docusign.com so that this can be properly and thoroughly investigated.

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Jobs at Docusign

Sales Development Representative

Market Development Representative

Enterprise Market Development Representative

Account Executive, Small to Medium Business

Account Executive, SMB Install

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Some Department-Specific 'Growing Pains', but Well Worth It - Market Development Representative Docusign Employee Review

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