Growing pains to the max - Market Development Representative Docusign Employee Review

5.0
Mar 29, 2022
Recommend
CEO approval
Business Outlook

Pros

Pay, benefits, 401k, flexible schedule. Lower KPIs than other SDR roles. Management and people are nice. Options for promotion don’t have to be sales either.

Cons

It is so luck based. Meaning, if you have a good account team- they will tag you on opps, value it at best case scenario, and help you in right direction. If you have team members who don’t care or are unfilled, good luck. Management is constantly changing books. And people are quitting so you get teams changed often or just don’t have account team at all. Not an equal playing field- install is waaaay easier than newco. Same with smb vs enterprise. They adjusted quotas bc popularity during pandemic but haven’t readjusted now that almost all businesses have e sig. Going to burn through people real fast if they can’t get it together.

Explore other reviews about Docusign

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

All good, very friendly, nice work life balance

Cons

Nothing that i can mention

1.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Seriously, it's all about luck with your manager and territory. If you land a good one, the money can really flow. Honestly, you don't even need to deep dive into the details. Just hope for the best and you might strike gold. It's a real gamble sometimes, but that's how it goes.

Cons

Seriously, these sales quotas feel designed for us to fall flat on our faces. It's wild how management sometimes pushes us towards tactics that feel a little sketch. And don't even get me started on selling IAM; it's a real uphill battle. Honestly, the leadership here just isn't cutting it. It's frustrating to feel like you're set up for failure and not getting the support you need.

avatar
Docusign Response
2d
Thank you for your candor. We want all of our sales teams to feel set up for success, and while we are continually focused on providing the right enablement and territory tools as our product portfolio evolves, we maintain a strict commitment to ethical business practices. We encourage you to report any concerns directly and confidentially to our Compliance and Ethics team at compliance@docusign.com so that this can be properly and thoroughly investigated.
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