A decent resume boost overshadowed by long hours and stress - Technical Support Engineer Epic Employee Review

2.0
Jul 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Working here looks good on a resume. Gets you in the door if you want to stay in Healthcare IT. Campus is nice. Competent coworkers. Pay is good for an early career position. Very good health insurance.

Cons

Extremely long work hours - expect to regularly work 50+ hour weeks once fully staffed. Inconsistent expectations and unclear ranking system makes working here very stressful. Constant monitoring and micromanagement - you are expected to log your time down to 15 minute gradations. Culty work culture. Very bad WFH policy. Madison is not a very exciting city.

Explore other reviews about Epic

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Meritorious work environment, capable coworkers, work that has high impact, high degree of autonomy, interesting work, campus, food, benefits. Reasonable views on AI

Cons

Young. Parental leave isn’t great. Limited remote work. Required travel.

3.0
Jun 16, 2020
Recommend
CEO approval
Business Outlook

Pros

Autonomy, independence, culinary, cool campus

Cons

Blackbox management, upper management is out of touch

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