Pros
*Good Pay and Benefits *Get to Travel in most positions *Reimbursement for Certificates/Continued Education *Cool Campus if you aren't in Tokay *1 month Sabbatical if you can make it to 5 years.
Cons
*Long Hours (you are expected to log at least 50 hours you should be logging more if you want a good raise. *You are always to blame if the customer messes up or doesn't listen to you. *Upper Management doesn't care the employees. *Epic still tries to manage itself like a small company even though it has 7000+ employees these days. *Very poor way to get feedback, some little kid out of college who just started can give you a bad review if you don't do his job for him. *Rarely will a manager stand up for you to another team. (I have seen this with multiple managers, but there are a few good ones who will). *High turnover leaves a lot of people with little experience which causes issues when working with other teams. *Many teams are understaffed.