Pros
- wonderful salary, especially after first raise - supportive co-workers, very easy to make friends - lots of responsibility very quickly, great early-career resume builder - campus is great, food is great - Epic generally has good intentions, no one is trying to rip off our customers
Cons
The stress that comes with this job unfortunately nullifies everything above. It’s just not worth it. Epic will throw you into the fire with little training and expect you to make it work - and then tell you it’s your fault when things don’t go well. Unsurprisingly, most folks in the first year of their professional career do not know how to navigate delicate situations with customers adequately, but you will still be blamed when things go wrong despite receiving insufficient support.