Trending in wrong direction - Technical Support Engineer Epic Employee Review

Users say... "Pay is good (though less than advertised if unpaid OT is taken into account)" "The people I work with are great and are one of my favorite parts of the job." "great benefits and challenging" "Great coworkers and very food food at the office" "The campus is beautiful but it feels immoral because the money for the buildings and gardens is sucked out of the healthcare system." 

Users say... "There is no work life balance and you're making less than consultants around the country." "You will work long hours and may be thrown into some intense situations with little warning/training." "Management is poor and slow to react." "Upper management is terrible (they deliberately ignored requests from employees about a meaningful DEI committee and offered a completely tone" "No work from home options"