Out of touch management - Tech Support Epic Employee Review

1.0
Dec 6, 2024
Recommend
CEO approval
Business Outlook

Pros

Good pay, smart coworkers, budgets do not apply

Cons

leadership is cloned in the image of managers who have only ever worked at Epic; lot of yes men (deliberate word choice as there is very little diversity at Epic...google "Epic diversity" and read all about the historical messaging from their Executive Leadership) but not a lot of emphasis on growing or teaching those around them how to improve - mostly just CYA mode. Employees are simply cogs in the wheel to use and discard when needed.

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5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

In order: Health Insurance - Great price, great coverage Culinary options - at cost food, large variety Team Support - Plenty of experts on the team who are almost always willing to hop on a call to help Growth opportunities - Plenty of folks have the ability to very quickly become an expert in a niche functionality, become a manager, work with C-suite execs at hospital systems, or any combination of those 3. Pay - Everyone gets yearly raises and bonuses which can be very large for high performers. Stock offers are given after 2 years tenure. Travel - I travel roughly 5 times per year for work, this has included Boston, Florida, San Francisco, Dallas, and other smaller cities throughout the US. Epic allows you to attach PTO and will buy your plane ticket to a 3rd location and will only pass the additional cost to you. This has often turned into completely free trips for my vacations.

Cons

Work / life balance - They will work you as hard as you let them.

3.0
Jun 16, 2020
Recommend
CEO approval
Business Outlook

Pros

Autonomy, independence, culinary, cool campus

Cons

Blackbox management, upper management is out of touch

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