Short Term - Senior Field Service Technician Focal Systems Employee Review

2.0
Aug 30, 2023
Recommend
CEO approval
Business Outlook

Pros

Managers are scared of the crazy CEO so they work along side you to get work done. Turn over is high so you have potential to move up.

Cons

System they use has bugs so doesn't work properly sometimes but it will looked as your fault and stores will be duped into keeping them up. Engineering team does not build brackets with enough heads up for installation, which causes install times to go down which again will be looked as installers incompetence. CEO barely knows what he is doing so will give orders that are not feasible. CEO believes his AI system is perfect and it is employees that are not working properly even when he has over 100 bad cameras sitting in front of him that don't work and another box of brackets that don't fit.

Explore other reviews about Focal Systems

5.0
Dec 7, 2023
Recommend
CEO approval
Business Outlook

Pros

High growth rate, brilliant people, CEO has excellent vision!

Cons

Have to sacrifice a bit on WLB

2.0
May 30, 2024
Recommend
CEO approval
Business Outlook

Pros

My manager at the time didn’t breathe down my neck and the work wasn’t very difficult. You were paid for travel time and miles driven to each job site.

Cons

The job location kept changing every few days going to every ShopRite in the area. You are on your feet 100% of the time when you’re working. They got my pay wrong on multiple occasions and did nothing to truly rectify the issue. The issue was so bad that the payroll coordinator quit because of all the requests for changes. You would have to drive to every job site with your own vehicle and sometimes you wouldn’t know until a day before. It was never told to me that the job was temporary. Once we finished the jobs at ShopRites in the general Tri-State area I was unceremoniously laid off without my knowledge while promises of more work were made by my manager. Once we were finishing up the list of stores and we were told that there would be no more work we became unmotivated to continue but my manager lied to us saying there would be maintenance work available after but there was none. They called 2 weeks after the last job to let me know I was laid off.

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