Pros
I have never had a sales job before being hired at Foley. So, I was more than a little worried going into it, because the pay system is largely dependent on the amount of commission that you make. However, I believe Foley did a really great job training me and making sure I felt incredibly comfortable--both with the material (which can get a little complicated), as well as speaking on the phone (which can be nerve-wracking the first time around). The training they gave me was supposed to be spread over a whole week, but they worked with me at my own pace. So, if it was clear that I understood something, they moved right along--and then spent more time on my problem areas. This kind of flexible, one-on-one training was awesome, and I was really thankful for it. The job is tough--more than 90% of the time you spend on the phone, you're either leaving voice mails or being outright rejected. So, you definitely need to have perseverance to be good at this job. The work environment--the people around you, the supervisors, the break room (with a foosball table & ping-pong table), make that a little bit more bearable. The sales team as a whole is pretty friendly and inviting. They're always willing to help, but aren't afraid to joke around either. They are a good group that will help distract you if you're having a bad day on the phones. At the same time, they're also really competitive, which might work for some people as a good motivator for making more sales.
Cons
The job itself is pretty tough. I took the job not because I want to advance my career in sales, but because I needed a steady income while pursuing other things. So, I might not be the best candidate FOR a sales environment. It definitely requires persistence and being able to shake off those slow days where you're not speaking to anyone on the phones. Sometimes, that's easier said than done. So, there's definitely been days where I've gone home thoroughly exhausted. But I suppose, that's not entirely Foley's fault as much as the job itself. The only other small issue I've had is the inconsistency is reprimanding people for taking breaks. Sometimes, when you're having voicemail after voicemail, it's kind of good to be able to walk away from your desk for 5-10 min and get your mind off things, and usually that's allowed. But every once in a while, the supervisors become very strict about the two break policy and that can feel a bit restricting. I understand their side of it, since we are there to make sales and make money, but sometimes I just need to be able to step away.