Pros
Some people are very kind and always looking to help out wherever they can, the company offers decent benefits, good work life balance
Cons
Unfortunately my time at Gladly fell very short of the expectations I had and was overall super disappointing. Gladly is NOT a company for sales people, no upward mobility options, pay is low, goals are entirely unattainable and turnover is through the roof. In my time, I saw four reps leave and two get terminated off of my team of ten. Leadership is completely out of touch with product and operational gaps and the number we are expected to attain is top down, not based on what is actually achievable. Favoritism is rampant, the few that get promoted have nothing over the rest besides better rapport with upper management.