Lukewarm - Anonymous employee Infinity Employee Review

3.0
Sep 1, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people you work with on a day to day basis are the biggest Pro with this company. Everyone does their best to complete the tasks at hand. Pay as a manager is good, but poor benefits to high priced.

Cons

Pay for the call center agents is below a living wage. Expected to work long hours and unreasonable expectations to meet the metrics. Bonus/Commission often incorrect in favor of Infinity. There is always a loop hole as to why bonus wasn't paid out correctly or on time.

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Infinity Response
9y
Sorry to hear you think the work hours are long. We strive to provide a great work/life balance to all of our employees which is why we do not require any nights or weekends, little to no overtime and only work M-F 8:30-5:00.

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5.0
Oct 1, 2025
Recommend
CEO approval
Business Outlook

Pros

Free soda, great bosses, wonderful employees. No metrics, permanent schedule. Promotes within, cares for employees.

Cons

Not enough chance to work from home.

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