One of the best places to work in Boston, bar none. - Anonymous employee LogRocket Employee Review

People are great and there are interesting problems to work on, especially in AI

Some tech debt can be annoying to work through

A technically advanced product that customers enjoy using. Great efforts and financial incentives put into place to advance workplace attendance. Incredibly talented co-workers with impressive backgrounds and resumes. Strong online presence and brand awareness.

Slow growth in a landscape where much larger competitors are able to leverage their pricing power by bundling inferior alternatives at low costs as a tradeoff. While continuing to grow quarter over quarter, they are not creating enough of a separation for when a much larger competitor decides to focus on this offering and surpasses LogRocket quickly. While the bigger players are not paying attention to them, this is the time to accelerate growth. Not enough employees in a leadership position at the Director level. Due to the lack of leadership, the C-Suite becomes very hands on and in the weeds for each and every deal when their time could be better utilized for strategic initiatives and overseeing the direction of the company. It feels that some of the tasks they work on would be best relegated for a Director or Sr. Manager. For a company of this head count, age and revenue I'd also expect a CFO to be in place to navigate some of the most critical decisions of the company. No 401k match and below market compensation as they tout their equity being more generous to offset the guaranteed compensation. Lack of ethnic diversity, but a known issue they are working on improving. The company offers attendance incentives of several hundreds of dollars per month and catered lunches and snacks but still struggles to attract people to the office which is a telling sign.