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      Michigan State University Federal Credit Union

      Engaged Employer

      Michigan State University Federal Credit Union reviews

      Stressful environment with diminishing job satisfaction - Anonymous employee Michigan State University Federal Credit Union Employee Review

      2.0
      Apr 25, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The benefits-healthcare, PTO...but also a con, see below. They do respect that people have tattoos, piercings etc and look different, and that how they appear doesn't effect how well they do their jobs.

      Cons

      After 10 years with the employer I needed to be done. We went through so many HUGE changes in those years that it was a constant whiplash of stress. The CU started out okay, they were for their members and I felt like my job made a difference. Now, they are basically a bank, everything is for the sake of growth and 'reaching 10 billion in assets.' The huge job changes that were made were also mostly unannounced, there was no transparency to employees. They also wanted constant feedback about the company, through surveys and such, asking for opinions, but then simultaneously scolded you for ANY negative seeming feedback. While our job duties and titles changed DRASTICALLY from what we were doing, or wanted to do, or applied for, it was shoved into our faces to 'be positive' and 'look at the big picture.' We were also often reminded that the salesy way we were moving was for income for the CU to pay us and keep our healthcare package. That is what alot of it all came down to, was the healthcare dangling over our heads. I 100% appreciate the health coverage, but I also busted my butt for it each day. And let me tell you, the reason that they don't take it away, is because if they did, there would be a MASS EXODEUS. So many long-time employees have quite or retired in the last three years, and the CU doesn't seem to mind-because these new hires make less than the tenured ones.

      avatar
      Michigan State University Federal Credit Union Response
      1mo
      Thank you for taking the time to share your experience and perspective. We appreciate your acknowledgement of our benefits, healthcare coverage, and inclusive culture. Particularly our commitment to allowing employees to be themselves and be judged by the quality of their work rather than appearance. As our organization has grown, our structure, roles, and strategies have evolved to meet regulatory, technological, and competitive demands. We acknowledge that change management and transparency are critical, and feedback like yours helps highlight where communication and clarity can be improved. We appreciate the time and effort you dedicated during your tenure, and we take feedback like this seriously as we reflect on how we can do better moving forward.

      Explore other reviews about Michigan State University Federal Credit Union

      5.0
      May 22, 2026
      Marketing manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working at MSUFCU has been an incredibly rewarding experience. The work is fast-paced, innovative, and always evolving which keeps every day exciting. Leadership is forward thinking and truly invests in employees through AMAZING benefits, education and growth opportunities, and a strong focus on work-life balance. Having an onsite cafe at the headquarters, a workout facility and coworkers who genuinely feel like family make it an even better place to work. I hope to retire from here as it's the best job that I've had.

      Cons

      fast-paced with new projects all the time

      avatar
      Michigan State University Federal Credit Union Response
      1mo
      Thank you for taking the time to share your feedback. We’re pleased to hear that our benefits have been a positive part of your experience. As we continue to grow and evolve with industry trends, we remain committed to keeping each day engaging and rewarding for you. We value your perspective and encourage you to continue sharing your thoughts. Your feedback helps us identify opportunities to improve and enhance both the employee and member experience.
      1.0
      May 13, 2026
      Loan officer
      Recommend
      CEO approval
      Business Outlook

      Pros

      You will meet some great co-workers and friends, they do generally employ good people.

      Cons

      You will meet wonderful human beings but this company will take advantage of you and their kindness in every single way you can possibly imagine. They do not care about their people, on a simple fundamental level. I went through a very difficult experience here (in short, I was sexually assaulted by a fellow employee at a company event) and they never did a single thing to support me, and instead blamed me for it for a very long time. Years later, I tried to hold them accountable for their part in what happened to me, and instead, they let me go for being “difficult”. Truly, my near 5 year experience at this company was traumatic, and I actively encourage loved ones to not seek MSUFCU out as an employer or lender. I have never trusted a company less. MSUFCU wants you to be a robot, and come in and hit impossible metrics, day in and day out. Have any other experience other than “I love the credit union”, then get out.

      4
      avatar
      Michigan State University Federal Credit Union Response
      1mo
      We are truly sorry to hear how deeply negative your time with MSUFCU felt. We are committed to fostering a workplace where employees feel safe, respected, and supported. Concerns like what you shared are taken extremely seriously, and we work to address them with care, confidentiality, and thoroughness. While we cannot comment on specific situations, we want to emphasize we are committed to continuously learning and improving our practices in how we support our employees. We wish you all the best moving forward.
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