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Michigan State University Federal Credit Union

Engaged Employer

Yeah, no thanks - Call Center Representative Michigan State University Federal Credit Union Employee Review

2.0
Sep 20, 2024
Recommend
CEO approval
Business Outlook

Pros

Company paid healthcare, flexibility in schedule

Cons

Micromanaging at its finest, lack of support from managers/upper management

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Michigan State University Federal Credit Union Response
1y
Thank you for taking the time to share your feedback. We’re glad to hear that you appreciate our benefits package and flexibility in scheduling. Our goal is to ensure that all employees feel supported, and we strive to provide this through regular check-ins, coaching sessions, surveys, and an open-door policy for addressing concerns. We’d love to hear more about your specific concerns so we can take actionable steps to improve. Please reach out to your manager or HR to share more detailed feedback to develop a plan to support your needs. Thank you again for sharing your experience and for your continued contributions to the team.

Explore other reviews about Michigan State University Federal Credit Union

5.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Working at MSUFCU has been an incredibly rewarding experience. The work is fast-paced, innovative, and always evolving which keeps every day exciting. Leadership is forward thinking and truly invests in employees through AMAZING benefits, education and growth opportunities, and a strong focus on work-life balance. Having an onsite cafe at the headquarters, a workout facility and coworkers who genuinely feel like family make it an even better place to work. I hope to retire from here as it's the best job that I've had.

Cons

fast-paced with new projects all the time

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Michigan State University Federal Credit Union Response
1mo
Thank you for taking the time to share your feedback. We’re pleased to hear that our benefits have been a positive part of your experience. As we continue to grow and evolve with industry trends, we remain committed to keeping each day engaging and rewarding for you. We value your perspective and encourage you to continue sharing your thoughts. Your feedback helps us identify opportunities to improve and enhance both the employee and member experience.
2.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing co workers, great benefits, inclusive workplace for those with disabilities

Cons

You will only have a good experience if you get into specific areas of the credit union. Other places will burn you out and ruin your mental health completely no matter how much you communicate with management. Pay raises are small and it is almost impossible to get a raise outside of the yearly. And getting a promotion is even more difficult.

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