employer cover photo
employer logo
employer logo

Michigan State University Federal Credit Union

Engaged Employer

Great Benefits! - Call Center Representative Michigan State University Federal Credit Union Employee Review

5.0
Dec 13, 2024
Recommend
CEO approval
Business Outlook

Pros

Benefits, Culture, Supportive Leadership, Flexible schedule

Cons

No commission oppotunity. No pets allowed at work onsite

avatar
Michigan State University Federal Credit Union Response
1y
Thank you for taking time to share your feedback. We're glad to hear that you appreciate our benefits, culture, supportive leadership, and flexible schedule. We strive to foster a positive and inclusive work environment. We appreciate your feedback regarding commission opportunities and onsite pet policies. At MSUFCU, we are dedicated to offering a fair, flexible, and competitive compensation program, complemented by initiatives that recognize and reward performance, in addition to comprehensive benefit offerings. A commission structure rewards performance, but incentivizing services this way is not aligned with our members' best interests. Our compensation strategy balances employee support with our mission, and we’re proud of the total rewards package we offer to our employees for their exceptional work. We’d also like to highlight that service animals are welcomed. If an employee requires accommodation due to a special need, they are encouraged to work with our Human Resources team. Thank you again for sharing your experience!

Explore other reviews about Michigan State University Federal Credit Union

5.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Working at MSUFCU has been an incredibly rewarding experience. The work is fast-paced, innovative, and always evolving which keeps every day exciting. Leadership is forward thinking and truly invests in employees through AMAZING benefits, education and growth opportunities, and a strong focus on work-life balance. Having an onsite cafe at the headquarters, a workout facility and coworkers who genuinely feel like family make it an even better place to work. I hope to retire from here as it's the best job that I've had.

Cons

fast-paced with new projects all the time

avatar
Michigan State University Federal Credit Union Response
1mo
Thank you for taking the time to share your feedback. We’re pleased to hear that our benefits have been a positive part of your experience. As we continue to grow and evolve with industry trends, we remain committed to keeping each day engaging and rewarding for you. We value your perspective and encourage you to continue sharing your thoughts. Your feedback helps us identify opportunities to improve and enhance both the employee and member experience.
2.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing co workers, great benefits, inclusive workplace for those with disabilities

Cons

You will only have a good experience if you get into specific areas of the credit union. Other places will burn you out and ruin your mental health completely no matter how much you communicate with management. Pay raises are small and it is almost impossible to get a raise outside of the yearly. And getting a promotion is even more difficult.

See reviews by: Helpful|Rating|Date|All