Does Michigan State University Federal Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Michigan State University Federal Credit Union employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Michigan State University Federal Credit Union. This rating has decreased by 17% over the last 12 months.

How satisfied are employees working at Michigan State University Federal Credit Union?

45% of Michigan State University Federal Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Michigan State University Federal Credit Union 2.9 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Michigan State University Federal Credit Union?

Loan Officer (23) , Financial Services Representative (9) , Call Center Representative (7) , Call Center Specialist (6) , Intern (5) , Manager (5) , Financial Service Representative (FSR) (4) , Member Service Representative (4) , Branch Manager (3) , Call Center Specialist II (3) , EServices Specialist (3) , FSS II (3) , Financial Educator (3) , Financial Service Representative II (3) , Trainer (3)

What are the pros of working at Michigan State University Federal Credit Union according to real employee reviews?

"Great benefits and PTO." ((in 59 reviews)); "Coworkers are great and help make the challenging parts of the job so much more tolerable." ((in 16 reviews)); "Very protective and supportive of employees." ((in 12 reviews)); "Great people to work with" ((in 10 reviews)); "The best place to work" ((in 9 reviews))

What are the cons of working at Michigan State University Federal Credit Union according to real employee reviews?

"Pay is low and doesn't account for inflation." ((in 25 reviews)); "management is common" ((in 13 reviews)); "The managers do want to help but in reality this is just the nature of the beast, the only way to help is to move to another department which is what happens." ((in 6 reviews)); "Detroit Area it definitely feels as if MSUFCU is in the bottom third when it comes to hourly and salary pay for branch employees." ((in 4 reviews)); "Favoritism is shown towards certain teams and employees." ((in 4 reviews))

What are the top reviewed Michigan State University Federal Credit Union locations?

East Lansing , Lansing , Auburn Hills , Chicago , Detroit , Clarkston , Bath , Haslett , Mason , Okemos , Branch

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Michigan State University Federal Credit Union

Michigan State University Federal Credit Union reviews

Excellent company, terrible security program - Physical Security Officer Michigan State University Federal Credit Union Employee Review

Q: What are employees saying about Michigan State University Federal Credit Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Michigan State University Federal Credit Union layoffs and their outlook for job security at Michigan State University Federal Credit Union in 2026.

5.0

May 22, 2025

Physical security officer

Recommend

CEO approval

Business Outlook

Pros

If you're full time, you get free Blue Cross Blue Shield for health insurance. Great dental care with Delta Dental. You can wear jeans to work so long as your top has a collar if you're a man. They are very DEIB (Diversity, Equity, Inclusion, and Belonging) friendly. Staff is very pleasant, seem to love their jobs. Training done by the two ladies in Human Resources is top notch. It's a good environment to work in if you're LGBTQ. It's overall a great place to work if you're not security. THC friendly. Both Headquarters offices have fitness centers.

Cons

The title is misleading, it's actually corporate desk security. The security training program doesn't exist. It consists of being trained while the trainer is also working, then having to read Standard Operating Procedures from there for an overly complex system. Coming from a physical security background, I do not like their inaction when dealing with disgruntled members, taking several hours to notify local PD. I had a hard time finding the fire extinguishers because the boxes were painted the same color as the walls and there was no signage above them. Part time is 5 days per week and every Saturday.

Michigan State University Federal Credit Union Response

Thank you for taking the time to share your experience. We value your feedback and are proud to offer a workplace where employees feel respected and valued. It’s great to know that this was your experience. Structured and thorough training is important, and we are always striving to improve our processes. Your feedback on your experience has been shared with the Physical Security leadership team, and points to areas we are actively working to address. Thank you again for sharing your feedback!

Explore other reviews about Michigan State University Federal Credit Union

5.0

May 22, 2026

Marketing manager

Recommend

CEO approval

Business Outlook

Pros

Working at MSUFCU has been an incredibly rewarding experience. The work is fast-paced, innovative, and always evolving which keeps every day exciting. Leadership is forward thinking and truly invests in employees through AMAZING benefits, education and growth opportunities, and a strong focus on work-life balance. Having an onsite cafe at the headquarters, a workout facility and coworkers who genuinely feel like family make it an even better place to work. I hope to retire from here as it's the best job that I've had.

Cons

fast-paced with new projects all the time

Michigan State University Federal Credit Union Response

1mo

Thank you for taking the time to share your feedback. We’re pleased to hear that our benefits have been a positive part of your experience. As we continue to grow and evolve with industry trends, we remain committed to keeping each day engaging and rewarding for you. We value your perspective and encourage you to continue sharing your thoughts. Your feedback helps us identify opportunities to improve and enhance both the employee and member experience.

2.0

Jul 18, 2026

Deposit operations specialist

Recommend

CEO approval

Business Outlook

Pros

Amazing co workers, great benefits, inclusive workplace for those with disabilities

Cons

You will only have a good experience if you get into specific areas of the credit union. Other places will burn you out and ruin your mental health completely no matter how much you communicate with management. Pay raises are small and it is almost impossible to get a raise outside of the yearly. And getting a promotion is even more difficult.

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Jobs at Michigan State University Federal Credit Union

Information Security (InfoSec Compliance) Intern

Call Center Member Services Specialist - East Lansing

Call Center Member Services Specialist - Auburn Hills

Principal (Level III) Security Engineer

Financial Services Specialist - Holt Branch

Michigan State University Federal Credit Union reviews FAQs

Michigan State University Federal Credit Union reviews Michigan State University Federal Credit Union Physical Security Officer reviews Michigan State University Federal Credit Union review

Michigan State University Federal Credit Union

Excellent company, terrible security program - Physical Security Officer Michigan State University Federal Credit Union Employee Review

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