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      Miniso

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      Miniso reviews

      Head Office's management method of stores is broken and needs to be fixed - Anonymous employee Miniso Employee Review

      2.0
      May 28, 2018
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Cute products and perks of being the first one to see new shipments.

      Cons

      High turnover for store managers. We had one store manager fired because of an accident at the store that was blamed onto the manager and the manager was told that she could either quit or be fired. Another store manager came in and was not properly trained fully. Lack of sales was blamed on the new store manager and they were fired after four months. Another store manager came in after and was fired after a month abruptly. Additionally, shift schedules were done almost weekly or bi-weekly and are not a good scheduling method for students or people with other things going on in their lives.

      Explore other reviews about Miniso

      5.0
      Aug 22, 2025
      Retail sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      I loved my co workers here

      Cons

      On my feet, but that's just a part of the job

      1.0
      Jun 17, 2026
      Store lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's fun to see what inventory we'll get, and it's fun product to sell. Coworkers are great to be around.

      Cons

      Upper management is horrible. 3 months into the store manager being fired, with no new SM in sight. When higher-ups come in to help, they are hard to communicate with, often giving off a harsh attitude. They will say everything that is wrong with the store with no positives. We were told to fill a particular IP because it was light when we had no inventory to fill it with, which they must have missed during their visit. The store was once sent so much shipment that we had to fill our bathroom with bags of inventory. The electricity went out once because the bill wasn't paid. Very little training is provided. Management would rather work a skeleton crew into the ground than care about employee turnover.

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