Miniso USA - Anonymous employee Miniso Employee Review

1.0
Jun 30, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some coworkers are cool and great to work with. It’s a fast-paced environment that allows you to wear many hats. Can promote quickly on the retail side. After working at Miniso, you will appreciate future companies and bosses you work for.

Cons

The COO has created such a hostile environment that no one seems to have motivation to move the company forward. Some business decisions being made make no sense, and there are so many process/operational/structural changes without allowing enough time to determine whether a change would be effective before making a new change. The COO will constantly tell you to “do better” no matter how hard you work. He also thinks that he can get anything he wants and just tells employees to make things happen without giving you enough time to finish a task. We have to use wechat, dingtalk, and email to communicate, and it’s annoying. Stores are struggling to survive with labor cuts, and turnover has been high even at the corporate level. Pay is not reflective of the amount of work employees put in and there are no opportunities for annual increases (no formal review system). There’s “growth” in a sense that you can learn and pick up more tasks, but you’re not really rewarded with pay or promotions. You also need to always “prove” yourself, whatever the hell that means. Benefits are expensive and we don’t get any vacation days. I can go on and on but I’d end up writing an essay.

Explore other reviews about Miniso

5.0
Aug 22, 2025
Recommend
CEO approval
Business Outlook

Pros

I loved my co workers here

Cons

On my feet, but that's just a part of the job

1.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

It's fun to see what inventory we'll get, and it's fun product to sell. Coworkers are great to be around.

Cons

Upper management is horrible. 3 months into the store manager being fired, with no new SM in sight. When higher-ups come in to help, they are hard to communicate with, often giving off a harsh attitude. They will say everything that is wrong with the store with no positives. We were told to fill a particular IP because it was light when we had no inventory to fill it with, which they must have missed during their visit. The store was once sent so much shipment that we had to fill our bathroom with bags of inventory. The electricity went out once because the bill wasn't paid. Very little training is provided. Management would rather work a skeleton crew into the ground than care about employee turnover.

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