A disgusting trap; Miniso rotten to the core. - Anonymous employee Miniso Employee Review

1.0
Jul 19, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

(1) First dibs on cute products. (2) Back storage room great for talking smack about the company.

Cons

Miniso seems like a lovely place to work at, but that is just so unbelievably untrue. If you don't take the job salary, (they inflate the pay to bait you but the amount of work they expect you to do is not worth it at all) you are treated like trash. They also play mind games to hypnotize you into staying or to accept their promotion (hourly wage to salary wage). Once you take their offer, you are a MiniSlave in Miniso. If you're really unlucky, the higher management will specifically create problems and expect you to resolve them. They micromanage to the maximum and focus on tasks that aren't even important (ex. fixing price tags too far left from the product). They will come in the store with a facade, saying things like "the store looks pretty good" and compliment the store managers/team leaders to make them feel special. After the visit, they will write a nasty email on how awful their visit was; and not only send it to your store, but would also send it to other stores??? My guess is that they don't know how to work Microsoft outlook properly because that is so incredibly unprofessional and disrespectful. A major problem at this company is management. They hire people that have connections to Miniso and not hire people that are qualified. (edit: this is going to be a long list below lol.) Human Resource (HR) team don't care about the stores. They will send any item even if you specifically request not to. You absolutely cannot send the items back to HR because they always reply with "the warehouse is full". The most you can do is transfer between stores, but certain items just don't sell. What happens then? The overstock items piles up in the backroom until you can't even close the door. Once higher management comes to visit, they blame you for not doing your job (not maintaining the backroom, but it gets too full of the crappy items). Most of the associates/team leaders have grown tired of this and stopped caring for their job. Higher management is disrespect and unreasonable, why should we, as workers, reciprocate it? There is a store manager and higher management group chat and you are expected to reply instantly. It doesn't matter if you are sleeping or living your daily life ON YOUR DAY OFF, you are still required to be active on the chat. I'm not sure if I mentioned this before, but higher management express extreme levels of passive aggressiveness. Most people grows out of the immature phase of beating around the bush, but not Miniso.

Explore other reviews about Miniso

5.0
Aug 22, 2025
Recommend
CEO approval
Business Outlook

Pros

I loved my co workers here

Cons

On my feet, but that's just a part of the job

1.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

It's fun to see what inventory we'll get, and it's fun product to sell. Coworkers are great to be around.

Cons

Upper management is horrible. 3 months into the store manager being fired, with no new SM in sight. When higher-ups come in to help, they are hard to communicate with, often giving off a harsh attitude. They will say everything that is wrong with the store with no positives. We were told to fill a particular IP because it was light when we had no inventory to fill it with, which they must have missed during their visit. The store was once sent so much shipment that we had to fill our bathroom with bags of inventory. The electricity went out once because the bill wasn't paid. Very little training is provided. Management would rather work a skeleton crew into the ground than care about employee turnover.

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