Do Not Waste Your Precious Time Here. - Store Associate Miniso Employee Review

1.0
Aug 12, 2018
Recommend
CEO approval
Business Outlook

Pros

· Getting the cool products first · Co-workers are wonderful

Cons

· Upper management is so busy opening a brand new store every single week that they neglect caring about the people that work in these stores. They have failed to consider the fact that due to their lack of proper communication and respect for store managers/keyholders/store associates, the employee turnover rate is high. · Instead of guiding and helping us on what needs to be fixed or improved, upper management thinks yelling at us like we're misbehaved children is the right way. It's extremely humiliating and downright verbally abusive. We're trying our absolute best every single day but to them it isn't enough and never will be. · Head office people constantly watch all of us on CCTV cameras to see if we'll mess up. They don't use those cameras for loss prevention, it's for spying on YOU. They even screenshot and send pictures of their delusional assumptions to a group chat full of Miniso managers and keyholders in the whole entire city!!!! · Store employees receive NO benefits yet upper management treats us like crap for a living and THEY get benefits?? What on earth...?! · Proper staff training doesn't occur in this company nor is it a priority for them. This is the reason why some stores aren't up to par but of course head office never wants to accept responsibility for that. *Rolls eyes*

Explore other reviews about Miniso

5.0
Aug 22, 2025
Recommend
CEO approval
Business Outlook

Pros

I loved my co workers here

Cons

On my feet, but that's just a part of the job

1.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

It's fun to see what inventory we'll get, and it's fun product to sell. Coworkers are great to be around.

Cons

Upper management is horrible. 3 months into the store manager being fired, with no new SM in sight. When higher-ups come in to help, they are hard to communicate with, often giving off a harsh attitude. They will say everything that is wrong with the store with no positives. We were told to fill a particular IP because it was light when we had no inventory to fill it with, which they must have missed during their visit. The store was once sent so much shipment that we had to fill our bathroom with bags of inventory. The electricity went out once because the bill wasn't paid. Very little training is provided. Management would rather work a skeleton crew into the ground than care about employee turnover.

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