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      Miniso

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      Miniso reviews

      Poor Upper Management - Anonymous employee Miniso Employee Review

      2.0
      Aug 21, 2018
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Co-workers were fun to work with. The environment is fast-paced and you don't get stuck doing one task. Products are cute and affordable.

      Cons

      Complaints are ignored. Schedules are messed up. Upper management didn't know how to operate register and troubleshoot. Inventory sucked but we still get yelled at for doing poor in sales by upper management. Little to no benefits and no holiday pay. They have too many communication methods. Figure out which one you want to use and stick with it. Don't message employees when they are off the clock and expect them to reply. There is no work/life balance. Understaffed.

      Explore other reviews about Miniso

      5.0
      Aug 22, 2025
      Retail sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      I loved my co workers here

      Cons

      On my feet, but that's just a part of the job

      1.0
      Jun 17, 2026
      Store lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's fun to see what inventory we'll get, and it's fun product to sell. Coworkers are great to be around.

      Cons

      Upper management is horrible. 3 months into the store manager being fired, with no new SM in sight. When higher-ups come in to help, they are hard to communicate with, often giving off a harsh attitude. They will say everything that is wrong with the store with no positives. We were told to fill a particular IP because it was light when we had no inventory to fill it with, which they must have missed during their visit. The store was once sent so much shipment that we had to fill our bathroom with bags of inventory. The electricity went out once because the bill wasn't paid. Very little training is provided. Management would rather work a skeleton crew into the ground than care about employee turnover.

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