Poor management - Sales Assistant Miniso Employee Review

1.0
Jan 18, 2019
Recommend
CEO approval
Business Outlook

Pros

- able to talk bad and complain about management with fellow employees - International students can work above their 40hours per fortnight limit. - Pay rate is according to National minimum standards - Career opportunities are great because they hire a lot of people, but you can expect to be underemployed

Cons

- before you begin employment, the contract, offer letters and information documents are full of grammar and spelling mistakes - they will deduct training fees from your final payslip wage if you do not work with them long enough (as stated in the contract), which is actually illegal - They have no company core values or culture. None of this will ever be communicated to you. They simply have money in mind. - No formal introduction to any of the managers, so you don't know who is who and what they do. Induction is poorly managed as well. - Management speaks broken English and often communicates in Chinese, some don't even speak English. - Don't expect to be trained for your job properly because the managers are not trained. They have no tasks assigned to you but expect you to know what to do, and then complains you're not working proficiently. - Communication is done via Wechat. There will be at least 4 group chats. Your phone will be buzzing 2am into the night. Mute function is your friend. - Managers have unrealistic goals and expectations which are unachievable within given time frame - Managers are indecisive and often change decisions last minute. - Rosters are made and given to employees, and then you can expect 3-7 times of amendments after initial roster. - You can expect to be underemployed because they will just continue to cut shifts and hours.

Explore other reviews about Miniso

5.0
Aug 22, 2025
Recommend
CEO approval
Business Outlook

Pros

I loved my co workers here

Cons

On my feet, but that's just a part of the job

1.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

It's fun to see what inventory we'll get, and it's fun product to sell. Coworkers are great to be around.

Cons

Upper management is horrible. 3 months into the store manager being fired, with no new SM in sight. When higher-ups come in to help, they are hard to communicate with, often giving off a harsh attitude. They will say everything that is wrong with the store with no positives. We were told to fill a particular IP because it was light when we had no inventory to fill it with, which they must have missed during their visit. The store was once sent so much shipment that we had to fill our bathroom with bags of inventory. The electricity went out once because the bill wasn't paid. Very little training is provided. Management would rather work a skeleton crew into the ground than care about employee turnover.

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