Fun job, demotivating upper management - Sales Associate Miniso Employee Review

3.0
Aug 6, 2021
Recommend
CEO approval
Business Outlook

Pros

Overall great first job to earn some income. Fun work culture. Coworkers and management are kind and helpful. Diverse staffing. Everyone cares about the store and their role in it. Not a hostile environment. Easy scheduling. Generous time off & leave policies. If you need to switch from full-time to part-time or want to go on vacation, it's no hassle. Pre-pandemic it was very busy. As of recently, you have more downtime.

Cons

You get a lot of visually oriented tasks, yet upper management can't decide on best practices. This means a project you've put a lot of effort into can be changed the next day, which can be demotivating. Despite employee input, higher-ups send senseless shipments (items we have too much of, don't sell, out of season, do not ring up, or get pulled from shelves). Customers then berate you about store selection. Excess shipments pose a safety hazard in the stockroom. Upper management doesn't communicate efficiently. (Sending task emails way too late in the day to get it done) Ungodly low pay for such a large business. You are not only a cashier but a stocker, warehouse worker, shipment coordinator, sanitation, visual merchandiser, and sales rep. If you're a manager or shift lead, you're also all of the above. Payroll is sloppy. Short breaks & lunches. No employee discount.

Explore other reviews about Miniso

5.0
Aug 22, 2025
Recommend
CEO approval
Business Outlook

Pros

I loved my co workers here

Cons

On my feet, but that's just a part of the job

1.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

It's fun to see what inventory we'll get, and it's fun product to sell. Coworkers are great to be around.

Cons

Upper management is horrible. 3 months into the store manager being fired, with no new SM in sight. When higher-ups come in to help, they are hard to communicate with, often giving off a harsh attitude. They will say everything that is wrong with the store with no positives. We were told to fill a particular IP because it was light when we had no inventory to fill it with, which they must have missed during their visit. The store was once sent so much shipment that we had to fill our bathroom with bags of inventory. The electricity went out once because the bill wasn't paid. Very little training is provided. Management would rather work a skeleton crew into the ground than care about employee turnover.

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