It was a bad experience! - Shift Lead Miniso Employee Review

2.0
Nov 27, 2022
Recommend
CEO approval
Business Outlook

Pros

The good environment with my co-workers and manager! That was the only one

Cons

They used to ask us to sell as much as possible with nothing to sell. Most of the time the store looked empty and we were asked to sell what we didn't have. The head office people weren’t kind when we needed them. The worst thing when they visit us was that they spoke Chinese among themselves and we didn't understand what they thought of us.

Explore other reviews about Miniso

5.0
Aug 22, 2025
Recommend
CEO approval
Business Outlook

Pros

I loved my co workers here

Cons

On my feet, but that's just a part of the job

1.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

It's fun to see what inventory we'll get, and it's fun product to sell. Coworkers are great to be around.

Cons

Upper management is horrible. 3 months into the store manager being fired, with no new SM in sight. When higher-ups come in to help, they are hard to communicate with, often giving off a harsh attitude. They will say everything that is wrong with the store with no positives. We were told to fill a particular IP because it was light when we had no inventory to fill it with, which they must have missed during their visit. The store was once sent so much shipment that we had to fill our bathroom with bags of inventory. The electricity went out once because the bill wasn't paid. Very little training is provided. Management would rather work a skeleton crew into the ground than care about employee turnover.

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