An extremely toxic work environment - Assistant Store Manager Miniso Employee Review

1.0
Dec 7, 2023
Recommend
CEO approval
Business Outlook

Pros

The people are passionate (until the burnout hits.) You will be promoted to manager within the first quarter if you have more than one brain cell. People quit so frequently that if you wait a couple of weeks you can just be given a store to manage.

Cons

Constant lies and gaslighting from management, disorganized structure with countless levels of administrative meddling from Mainland China from people who have no idea how American labor laws work. Sexual harassment and threats of violence from managers with no assistance from HR. Pay is not livable.

Explore other reviews about Miniso

5.0
Aug 22, 2025
Recommend
CEO approval
Business Outlook

Pros

I loved my co workers here

Cons

On my feet, but that's just a part of the job

1.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

It's fun to see what inventory we'll get, and it's fun product to sell. Coworkers are great to be around.

Cons

Upper management is horrible. 3 months into the store manager being fired, with no new SM in sight. When higher-ups come in to help, they are hard to communicate with, often giving off a harsh attitude. They will say everything that is wrong with the store with no positives. We were told to fill a particular IP because it was light when we had no inventory to fill it with, which they must have missed during their visit. The store was once sent so much shipment that we had to fill our bathroom with bags of inventory. The electricity went out once because the bill wasn't paid. Very little training is provided. Management would rather work a skeleton crew into the ground than care about employee turnover.

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