Don’t work there. - Lab Assistant Mixlab Employee Review

1.0
Apr 12, 2024
Recommend
CEO approval
Business Outlook

Pros

Working with people at the company Free snacks and catering Company outings and team building

Cons

Terrible management, terrible pto policy, only 30 mins for lunch break, lack of adequate training, micromanaging employees, lack of adequate company financial budgeting, high school “clique” behavior, low pay

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Mixlab Response
2mo
Thank you for sharing your experience. We are glad you enjoyed our team building events and the camaraderie of your colleagues, as we truly value the community we've built. However, we are concerned to hear your feedback regarding management, training, and the workplace culture. We strive to #DoWhatsRight by treating every employee as an individual, not a number, and your comments regarding micromanagement and communication are being taken seriously as we refine our leadership approach. We would appreciate the opportunity to learn more about your experience to ensure we are addressing these concerns effectively. Please feel free to reach out to our People Team directly at people@mixlab.com to discuss this further. Best, The Mixlab Team

Explore other reviews about Mixlab

5.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Small company that is growing and very successful. Each employee can have influence and be impactful. Great work life balance with leadership support, both professionally and personally. Every day you get to help care for pet patients.

Cons

As a small company, everything you do (and don’t do) is transparent. Fast growth of the company means a lot of changes and adjustments. Some thrive in this environment, others do not. It’s retail pharmacy, so it can be tough sometimes.

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Mixlab Response
3d
Thank you for taking the time to share your experience and for being part of the Mixlab team for more than five years. Hearing from long-tenured employees is especially meaningful to us. We're thrilled to hear that you've found Mixlab to be a place where employees can make a real impact, maintain a healthy work-life balance, and feel supported by leadership both professionally and personally. Our mission of helping pets live healthier, happier lives is at the heart of everything we do, and it's wonderful to know that resonates with you. We also appreciate your thoughtful perspective on the realities of working at a growing company. Growth brings exciting opportunities, but it also requires adaptability and a willingness to embrace change. While that environment isn't the right fit for everyone, we're proud to foster a culture where collaboration, transparency, and continuous improvement help our teams succeed. Thank you again for your dedication, your contributions, and for helping us continue to grow. We're grateful to have you on the Mixlab team!
2.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Good team. I enjoyed working with the others there. Great team atmosphere

Cons

Management conducted several rounds of unexpected layoffs while simultaneously holding hiring events, which created uncertainty and hurt employee morale. Compensation did not feel adequate given the workload and expectations of the role. The culture was very cliquish, and favoritism appeared to influence opportunities and treatment of employees. Additionally, employees who expressed differing opinions or challenged leadership decisions often seemed to be targeted and were later terminated, creating an environment where people felt uncomfortable speaking openly.

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Mixlab Response
3d
Thank you for taking the time to share your experience and for recognizing the strong team atmosphere and your colleagues. We're glad those relationships made a positive impact during your time at Mixlab. We also appreciate your candid feedback. Like many other companies during the economic downturn of 2022, we unfortunately needed to conduct two rounds of layoffs. This is something we never take lightly and only as a last resort. We're grateful that Mixlab has experienced significant growth since then, allowing us to continue expanding our team to meet the needs of our customers. We understand how difficult those decisions can be for those affected and for the broader team. Creating a workplace where employees feel heard, respected, and supported is incredibly important to us. While we don't believe favoritism or retaliation reflect our values, we recognize that perception matters, and feedback like yours helps us continue evaluating how we communicate, lead, and build trust across the organization. Regarding compensation, we regularly benchmark our pay against the market to help ensure we remain competitive while also continuing to invest in our people through growth opportunities and benefits. We know there is always room to improve, and we appreciate you sharing your perspective. We sincerely thank you for your contributions during your time with Mixlab and wish you all the best in your future endeavors.
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