Pros
Employees are wonderful, hard working people. With the exception of a few "bad eggs" here and there, coworkers excel at what they do and how they treat each other and their patients.
Cons
Patient care? That's a joke. The company looks at the individual patient as a number attached to a dollar sign. No raises in nearly seven years and no legitimate excuse or reason. Upper level management basically told us to stop asking. No review or acknowledgement for a job well done. Only six paid holidays per year, and on Christmas Eve, they may close an hour early, but make you use your paid leave time. No sick time. Get sick? Goodbye vacation days. Call center is a revolving door and a complete joke. The majority of call center employees are so poorly trained they schedule half or more appointments incorrectly, and nothing is ever corrected. Upper level management continues to get fat on employees hard working humps, and treating us like second class citizens. They know there are limited options for us. Every employee is expendable and of no value no matter how hard working, diligent, or professional you are. Nepotism and favoritism are rampant in this company. Constant changes in policy make it next to impossible to train properly or do your job effectively. Meetings are limited to management. Employees have no forum to express problems within the company, and most of the management don't have the education or the wherewithal to make improvements.