Considerate Company! - Customer Service Representative (CSR) Senture Employee Review

5.0
Jul 14, 2022
Recommend
CEO approval
Business Outlook

Pros

I worked for Senture as a full-time employee back in 2019 before moving towns, came back, and worked for them against as a part-time employee in 2021. I really loved working in the office with everyone. They were all so caring and helpful, especially to us newbies. The management was considerate of my religious beliefs and avoided ever having me work during what I believe are Sabbath hours. This was such a relief as it is incredibly hard nowadays to find businesses that will accommodate or even hire me because of my schedule request.

Cons

Though the company is often well organized and upfront, they are also hectic at first as management is flailing about trying to stressfully get everything in place for the training class. This is more of a negative on the trainers than the trainees though.

Explore other reviews about Senture

5.0
Jan 30, 2026
Recommend
CEO approval
Business Outlook

Pros

I’ve had a very positive experience working at Senture. The culture here truly stands out — leadership is engaged, employees are valued, and there is a strong focus on recognition and appreciation. Senture consistently performs at a high level as a contact center, and that excellence is reflected in both operations and employee morale. The atmosphere is fun, supportive, and motivating. There are activities and events throughout the year that genuinely make people feel appreciated, including Halloween trunk-or-treats, Thanksgiving turkey giveaways, holiday parties, and other team celebrations. Beyond the workplace, Senture is deeply involved in the community through initiatives like toy drives, back-to-school drives, and partnerships with organizations such as Make-A-Wish. Overall, Senture is a great place to work with a strong culture, meaningful recognition programs, and a genuine commitment to both employees and the community.

Cons

Great culture and leadership Strong rewards and recognition programs Top-performing contact center Fun and engaging work environment Year-round employee activities and events Strong community involvement and giving

1
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Senture Response
5mo
Thank you so much for taking the time to share your positive experience! We’re thrilled to know our efforts are making a meaningful impact. Your feedback motivates us to continue raising the bar and creating an environment where our teams can thrive.
4.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are good pay is decent

Cons

Didn’t work there long enough to notice cons

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Senture Response
1d
We appreciate your honest review. Your insights are valuable to us as we strive to improve. Please reach out to us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com if you have any specific suggestions or concerns. We are proud to share that Senture is now a subsidiary of the Teleperformance (TP) Group, we (as Senture) are thrilled to bring TP's global scale, innovation, and resources to our team and culture.
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