kindness - Customer Service Representative (CSR) Senture Employee Review

3.0
Jan 15, 2023
Recommend
CEO approval
Business Outlook

Pros

things started out great and after i was there for a short time it was hard to get help when needed and it eventually got very frustrating to the point i no longer wanted to work for someone that acted as if it was a problem to help me when i was making them look great to our customers.problem for senture

Cons

help you when you need help, dont talk about others for things that they dont do as good as you because in the end we all had to start some where and that was and still is a really big issue there in the office working, at home you dont have to deal with it.

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Senture Response
3y
Hello. Thank you for taking the time to leave a review. We appreciate the feedback and will relay feedback to the team to help improve in the future. Thank you!

Explore other reviews about Senture

5.0
Jan 30, 2026
Recommend
CEO approval
Business Outlook

Pros

I’ve had a very positive experience working at Senture. The culture here truly stands out — leadership is engaged, employees are valued, and there is a strong focus on recognition and appreciation. Senture consistently performs at a high level as a contact center, and that excellence is reflected in both operations and employee morale. The atmosphere is fun, supportive, and motivating. There are activities and events throughout the year that genuinely make people feel appreciated, including Halloween trunk-or-treats, Thanksgiving turkey giveaways, holiday parties, and other team celebrations. Beyond the workplace, Senture is deeply involved in the community through initiatives like toy drives, back-to-school drives, and partnerships with organizations such as Make-A-Wish. Overall, Senture is a great place to work with a strong culture, meaningful recognition programs, and a genuine commitment to both employees and the community.

Cons

Great culture and leadership Strong rewards and recognition programs Top-performing contact center Fun and engaging work environment Year-round employee activities and events Strong community involvement and giving

1
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Senture Response
5mo
Thank you so much for taking the time to share your positive experience! We’re thrilled to know our efforts are making a meaningful impact. Your feedback motivates us to continue raising the bar and creating an environment where our teams can thrive.
4.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are good pay is decent

Cons

Didn’t work there long enough to notice cons

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Senture Response
14h
We appreciate your honest review. Your insights are valuable to us as we strive to improve. Please reach out to us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com if you have any specific suggestions or concerns. We are proud to share that Senture is now a subsidiary of the Teleperformance (TP) Group, we (as Senture) are thrilled to bring TP's global scale, innovation, and resources to our team and culture.
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