Great people, great entry level job - Customer Service Representative SimpliSafe Employee Review

5.0
May 3, 2016
Recommend
CEO approval
Business Outlook

Pros

The SimpliSafe workforce is extremely diverse, employees come from all sorts of backgrounds and all have different and interesting interests. Managers really care about their team members, and they are always around to help. Benefits start immediately after one week of training, and there's free beer on Fridays! This is a great place to gain customer service experience right after college.

Cons

The elevators in the building take forever sometimes.

Explore other reviews about SimpliSafe

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Culture Great Training Great Perks

Cons

Hours can be an inconvenience

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Great teammates, very collaborative. It’s clear everyone here believes in the mission. Competitive salary

Cons

New leadership is rudderless. Flailing and constantly making changes to leaders. No more long term incentive plan for managers and lower. It feels like they’ve been figuring out things as they go since the acquisition by GTCR. Low opportunity for advancement.

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