SimpliSafe Tech Support reviews

1.1

0% would recommend to a friend

(9 total reviews)

Hilary Schneider

Not enough data to show CEO approval

Reviews by job title

9 reviews
1.0
Oct 28, 2024
Recommend
CEO approval
Business Outlook

Pros

The office space was modern, clean, and decently equipped.

Cons

Supervisors lacked support and rarely took time to understand the daily grind, leaving us feeling despondent and disconnected. Everything felt lawless, with management changing priorities every other day, making it impossible to actually solve issues properly. Training was rushed and left out essential skills, so we were left scrambling and often blamed for problems beyond our control. Request for help from supervisors were typically met with indifference, if they responded at all. There was zero structure, and a the team morale was constantly tanking as people just couldn't keep up with the chaos.

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SimpliSafe Response
1y
We appreciate your honest feedback and advice to our management team. We agree – effective training, strong managerial support and clear communication of goals are necessities when it comes to building a healthy work environment and culture. Over the last year, we’ve made a concerted effort to enhance new hire and manager training so that employees of all levels feel supported and equipped to do their jobs properly and without friction. As we grow, we’ll continue to reassess our training, goal alignment processes, and manager behaviors to ensure that we are operating the business in a way that coincides with our employees’ way of working.
5.0
Sep 6, 2023

Good place to work

Recommend
CEO approval
Business Outlook

Pros

The environment is nice to be in

Cons

I don't really have any cons

Viewing 1 - 3 of 9 Reviews

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