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SimpliSafe

Engaged Employer

SimpliSafe Tech Support reviews

1.1

0% would recommend to a friend

(9 total reviews)

Hilary Schneider

Not enough data to show CEO approval

Ratings by category

1.1

Culture & values

1.1

Diversity & inclusion

1.1

Work/Life balance

1.1

Senior management

1.1

Compensation and benefits

1.1

Career opportunities

Ratings by demographic groups

Reviews by job title

9 reviews
5.0
Jun 7, 2022

Great

Tech support
Recommend
CEO approval
Business Outlook

Pros

Fun atmosphere with good benefits and good pay.

Cons

So far I have had no problems while in orientation. Great opportunity.

5.0
Jun 9, 2021

Love it

Tech support
Recommend
CEO approval
Business Outlook

Pros

They are very inclusive. They have many links for things like black history month and pride month on their employee website. They as that we put our pronouns on our email so there will be no mix ups. They work very well with scheduling.

Cons

The training material/process could use some work

1.0
Jan 1, 2021

Just know you are disposable

Tech support
Recommend
CEO approval
Business Outlook

Pros

It’s a job, so if you are desperate I’d definitely recommend till you fibs something better

Cons

Company treats workers as though they are disposable. Lack of communication between management as well as between management and their employees. No one knows how to do their job correctly. Before covid they had a rampant bed bug issue that was not taken care of. They do not care about your health or what may be going on outside of the job. There is a lack of training and they will replace you within a blink of an eye.

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SimpliSafe Response
5y
Thanks for your feedback on your experience in our contact center in Boston, while it is not what we are striving for and an outlier we would welcome the opportunity to understand your feedback in more detail so we can learn from it. Please do not hesitate to contact me. Thank you.
Viewing 4 - 6 of 9 Reviews
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Glassdoor has 373 SimpliSafe reviews submitted anonymously by SimpliSafe employees. Read employee reviews and ratings on Glassdoor to decide if SimpliSafe is right for you.